Is CPaaS a Channel Opportunity?
I get asked every once in a while, “Is CPaaS a channel opportunity?”. It potentially can be, but CPaaS being a channel opportunity needs some context. CPaaS itself means essentially selling the use of...
Blog
Buyer’s Guide: Business IP Phone Systems
There’s a wealth of information for buyers looking at business IP phone systems, and it can get confusing to understand the different options available. To start learning more about the basics of IP phones,...
Stopping Robocalls Using Analytics and How STIR/SHAKEN Gets Into the Mix
Seemingly every day, we get a robocall. In 2019 in the US, it was close to 60 Billion of them! So it’s no exaggeration if people say they get called every day. It’s a...
Update on LTE and 5G Networks
Given that mobility is such an important part of the Unified Communications experience, I have periodically written about the proliferation of WiFi, and about the expansion of faster cellular networks. More WiFi out there...
Conjuring Up JCT, CG, Diva and IMG
If you read the headline of this blog and have read this far, you likely know the meaning of these letters – they are all names of CTI (computer telephony integration) boards and VoIP...
Cloudy With a Chance of MRR
If you know, you know. But if you’re new to the game (no shame in that), then MRR stands for Monthly Recurring Revenue; and, in today’s rapidly growing UCaaS (or any “as a service”)...
Panasonic Exiting PBX Business, and What to Do Next
As most of you know by now, Panasonic is exiting the PBX business by the end of 2022. It’s sad to see Panasonic exiting the PBX business. They have been around a long time,...
Frost and Sullivan’s North American Unified Communications and Collaboration Competitive Strategy Leadership Award
Today Sangoma has announced we have been chosen by Frost and Sullivan to receive their North American Unified Communications and Collaboration Competitive Strategy Leadership Award. Yes, a long-winded name for an award. In a...
The Best of the Machi Minute: 2020 Edition
As readers of my blog know, I’m pretty good about getting a blog a week out on Tuesday mornings. But I’m taking 2 weeks off of blog writing this year and instead we’ll do...
The Abundant Usefulness of Wireless DECT Devices in a Work-from-home Reality
Let’s talk about 2019. In 2019, I worked in an office, the Huntsville office, just about every day. If I wasn’t visiting another Sangoma office to collaborate (in person?!?!) with co-workers, attending a conference,...
System Integration and Security will be Important for the Future of UC
Unified Communication was driven by many things – technological advances in networks for example that made this possible. But even beyond that, it was driven by people wanting to communicate in different ways –...
