Category: Industry

Astricon 2019 is next week. And while there will certainly be a lot of discussion about Asterisk, there will also be some discussion about FreePBX. And sometimes I get questions … Read More

I’ve had a few people ask me what does the RingCentral and Avaya partnership mean? I have to say, my first reaction was that the messaging at Enterprise Connect 2020 … Read More

The debate around which phone system method reigns supreme has been building for years. Most modern vendors will offer either a hosted or on-premise offering, which can limit their perspective … Read More

Customer satisfaction (CSAT) is a metric that is always important, and one that Sangoma tracks closely. Many businesses, like us, know that this is really what keeps the business running. … Read More

The importance of considering network security in VoIP/UC deployments cannot be understated. Unsecured VoIP networks are vulnerable to the same threats as regular data networks as well as many more, … Read More

The concept of the end of voicemail is not new and has been around for years. I read a blog recently about “the millennials” killing all kinds of stuff, including … Read More

Yesterday, I wrote a blog called “Is it Possible to Outgrow an Open Source PBX?”. The blog was misconstrued with regards to how I stated the premise of situations that … Read More

Many small businesses have started with an open source PBX like FreePBX or another one based on Asterisk. But once you have that in place, is it possible that you … Read More

You just got a new communications product that’s either physically in your data center or in a data center someplace else servicing your business. You’re thinking – I just bought … Read More