Category: Industry

In part one of our blog series, How to Find Your Next Phone System, we explored how features and functions play a large role in the search for the right … Read More

As the deadline for making speaking submissions approached, there was a flurry of activity! Great ideas for talks arrived in those last few days adding to the already excellent selection … Read More

With all the buzzwords, technobabble, and specialized, proprietary keywords that manufacturers use to describe the same features, it can be a seemingly daunting task to find your next phone system. … Read More

With spring temperatures rising and summer nearly here, don’t let your phone system fall victim to overheating or meeting an untimely and costly demise. With many legacy systems only relying … Read More

When upgrading an office phone system, arming yourself with information can guarantee an easier transition and a smoother sales process. Digium Product Marketing Manager Matthew Hilton and Digium Account Executive … Read More

Did you know that you – yes you – have complete control over how and where your Switchvox phone calls are received? Even better, you don’t have to remember difficult … Read More

Moving to a VoIP-based call center phone system can bring substantial savings for organizations. In fact, this is what usually prompts business owners, executives, and other key decision makers within … Read More

I recently sat down with Digium’s VP of Worldwide Sales & Service, Steve Harvey, to discuss his time in the telecom industry and how his diverse background has helped Digium’s … Read More

Interactive Voice Response (IVR), also called Auto-Attendant (AA), systems are designed to ease the burden on both callers and call-takers. However, if they are not properly implemented, they often do … Read More