Category: Industry

Since the release of the updated Switchvox Softphone App, I have been taking more and more of my calls from my iPhone as I move around the office. As my … Read More

As a professional voice talent who specializes in voicing all manner of telephone applications — and as someone who’s done it for awhile — I can confess to some of … Read More

When using Switchvox, it’s hard not to acknowledge the Switchboard as a powerful tool that is invaluable to many users. It gives you a real-time view into calls that are … Read More

Most of us are quite used to interacting with pre-recorded voice prompts to help guide us to our desired virtual destination or complete daily transactions over the phone. If we … Read More

The Channel Company recently released their annual list of CRN Channel Chiefs, and we are proud to announce Steve Harvey, Digium’s VP of Worldwide Sales and Service, has been named … Read More

When it comes to choosing new technology products and services, you want to make the best investment decision for your business. After your initial research, that usually means narrowing the … Read More

Gettysburg Area School District had a problem. The school district’s phone system was outdated and costly to maintain, so administrators needed to upgrade to something more modern, yet cost effective. … Read More

The telecom industry has been experiencing a lot of changes recently, especially among some of its top vendors. By now, most people have heard news of Avaya’s bankruptcy filing. While … Read More

Why You Should Adopt a Natural Voice for IVRs We find the depiction of robots in movies and television shows hugely entertaining. The idea of an automated entity behaving in … Read More