Is CPaaS a Channel Opportunity?
I get asked every once in a while, “Is CPaaS a channel opportunity?”. It potentially can be, but CPaaS being a channel opportunity needs some context. CPaaS itself means essentially … Read More
Category: Industry
Buyer’s Guide: Business IP Phone Systems
There’s a wealth of information for buyers looking at business IP phone systems, and it can get confusing to understand the different options available. To start learning more about the … Read More
Stopping Robocalls Using Analytics and How STIR/SHAKEN Gets Into the Mix
Seemingly every day, we get a robocall. In 2019 in the US, it was close to 60 Billion of them! So it’s no exaggeration if people say they get called … Read More
Update on LTE and 5G Networks
Given that mobility is such an important part of the Unified Communications experience, I have periodically written about the proliferation of WiFi, and about the expansion of faster cellular networks. … Read More
Conjuring Up JCT, CG, Diva and IMG
If you read the headline of this blog and have read this far, you likely know the meaning of these letters – they are all names of CTI (computer telephony … Read More
Cloudy With a Chance of MRR
If you know, you know. But if you’re new to the game (no shame in that), then MRR stands for Monthly Recurring Revenue; and, in today’s rapidly growing UCaaS (or … Read More
Panasonic Exiting PBX Business, and What to Do Next
As most of you know by now, Panasonic is exiting the PBX business by the end of 2022. It’s sad to see Panasonic exiting the PBX business. They have been … Read More
Frost and Sullivan’s North American Unified Communications and Collaboration Competitive Strategy Leadership Award
Today Sangoma has announced we have been chosen by Frost and Sullivan to receive their North American Unified Communications and Collaboration Competitive Strategy Leadership Award. Yes, a long-winded name for … Read More
The Best of the Machi Minute: 2020 Edition
As readers of my blog know, I’m pretty good about getting a blog a week out on Tuesday mornings. But I’m taking 2 weeks off of blog writing this year … Read More