There are many ways service providers can enrich enterprise services with added value. One important way is providing cloud services. Even in this age when many enterprise business applications are … Read More
The three ‘C’s of customer service are convenience, collaboration, and communication. Unified Communications (UC), by merging business communications from many sources into one platform, elevates and bolsters each ‘C’. By … Read More
Small businesses are the heartbeat of America. According to the US Small Business Administration, there are 30.2 million small businesses in the US, which makes up an astounding 99.9% of … Read More
A couple of weeks ago, I attended AstriCon 2018. It had been 13 years since I’d been to an AstriCon. There is still a lot of orange around. A lot. … Read More
While an on-premise PBX setup can be right for some businesses, many organizations, especially SMBs, are better served by hosted options. When you compare hosted VoIP providers with the risks … Read More
While Dialogic boards are still being sold (by Sangoma) in decent quantities, it’s no secret they aren’t being sold in the quantities they were 15 years ago. And the Enterprise … Read More
Unified Communications is at the heart of the solutions that Digium and Sangoma provide. Because we’re immersed in it, it can be easy to forget that not everyone knows the … Read More
Today, at AstriCon, Sangoma announced that Asterisk 16 and FreePBX 15 are now available. This announcement is monumental, not just because these are the next major releases of the world’s … Read More
The right disaster at the wrong time can prove fatal for any business. But organizations that take the time to adequately prepare a business continuity plan stand a much better … Read More
