Last week, I wrote a bit about the Unified Communications value proposition and the panel I was on at IT Expo. When preparing for that panel, I went back to a report we commissioned...
Common VoIP Security Threats Toll Fraud A common attack against business phone systems where the malicious agent attempts to gain access to your long-distance, toll-bearing trunks. If the attacker is able to make calls...
Last Thursday, I was on a UC panel at ITEXPO. This was an interesting panel because it was about us as employees being bombarded by all kinds of communication tools and whether these tools...
…And Move to the Cloud! We’ve all been there. The dreaded phone call. “It’s not you, it’s me.” “I just see us going in different directions.” Or the one we all secretly hope never...
Welcome to the Sangoma family, .e4! Sangoma today announced we have signed definitive agreements to purchase .e4, based in Traverse City, Michigan. .e4 is Sangoma’s leading valued added distributor focused on open source offerings...
Sangoma has concluded a thorough investigation into a misconfiguration of an internal, long unused customer support ticketing system historically used by Sangoma’s support and engineering departments to resolve IT and customer issues. As part...
The ability to capture leads and close a sale is firmly wrapped up in seamless communication through your dealership’s website, CRM, and business phone system; contact information should be prevalent. Even after a sale,...
SIP trunking is growing. According to the Eastern Management Group, the global SIP trunking market was approximately valued at $14.4 billion in 2018 and projected to grow 7.6% annually through 2020. The predominant reason...
Educators and administrators are tasked with keeping students safe as they go through the school day. From homeroom to the car line, quick and reliable communication is of the utmost importance. Whether calling the...
On Feb 16, 2020, the federal version of Kari’s law goes into effect. It’s a complex but important topic, and justifies a comprehensive treatment in this update, something Sangoma is uniquely qualified to offer....
