Conjuring Up JCT, CG, Diva and IMG
If you read the headline of this blog and have read this far, you likely know the meaning of these letters – they are all names of CTI (computer telephony integration) boards and VoIP...
Category: Industry
Cloudy With a Chance of MRR
If you know, you know. But if you’re new to the game (no shame in that), then MRR stands for Monthly Recurring Revenue; and, in today’s rapidly growing UCaaS (or any “as a service”)...
Panasonic Exiting PBX Business, and What to Do Next
As most of you know by now, Panasonic is exiting the PBX business by the end of 2022. It’s sad to see Panasonic exiting the PBX business. They have been around a long time,...
Frost and Sullivan’s North American Unified Communications and Collaboration Competitive Strategy Leadership Award
Today Sangoma has announced we have been chosen by Frost and Sullivan to receive their North American Unified Communications and Collaboration Competitive Strategy Leadership Award. Yes, a long-winded name for an award. In a...
The Best of the Machi Minute: 2020 Edition
As readers of my blog know, I’m pretty good about getting a blog a week out on Tuesday mornings. But I’m taking 2 weeks off of blog writing this year and instead we’ll do...
The Abundant Usefulness of Wireless DECT Devices in a Work-from-home Reality
Let’s talk about 2019. In 2019, I worked in an office, the Huntsville office, just about every day. If I wasn’t visiting another Sangoma office to collaborate (in person?!?!) with co-workers, attending a conference,...
System Integration and Security will be Important for the Future of UC
Unified Communication was driven by many things – technological advances in networks for example that made this possible. But even beyond that, it was driven by people wanting to communicate in different ways –...
Switchboard Tips for Remote Workers
Switchvox has great call-handling tools that can be overshadowed sometimes by the focus on the more complex Call Queues. If your teams work closely with each other but don’t necessarily have the call-volume for...
Requirements for the Future of UC
If the future of Unified Communications means even more mobility, what does that all really mean? Some essential requirements emerge: Mobility Collaboration Ease of Use Integration Security If the future is yet more and...
Getting the Most Out of Toll Free Numbers
Even in today’s world, most call plans include what used to be referred to as “long-distance,” toll-free Numbers are still seen as a sign of a respectable business. They project a feeling of importance...
