Category: Industry

About nine months ago, IHS Markit and Sangoma presented a webinar titled UCaaS and the Small Business: Adoption and Implementation. I was recently checking something out and went over the … Read More

One of the best ways to stand out in the healthcare industry is to provide a level of customer service that counters the stereotype of clinics and healthcare facilities: places … Read More

Last week I attended CommunicAsia, which has historically been the key enterprise and service provider communications event for greater Southeast Asia and the whole ASEAN region. (Given that Sangoma has … Read More

Last week I unfortunately found myself at the pediatrician’s office. My son needed a prescription cream, and the doctor needed to fax the prescription to the pharmacy in order for … Read More

A couple of weeks ago, I spent some time in a blog going over the Cisco Visual Networking Index (VNI) report, specifically talking about the coming impact of video on … Read More

The acronym DECT stands for Digital Enhanced Cordless Telecommunications. A DECT Phone is a cordless phone that connects to a phone network essentially via a radio frequency that to goes … Read More

When you look at today’s workforce, it’s easy to notice the shift occurring from employees working exclusively in office to an increasingly remote workforce. Initially, it was thought that the … Read More

Many small businesses want the modern phone system features they see at trade shows or on the Internet or wherever they happen to see them. They know that Unified Communication … Read More

Many folks throughout the United States are preparing to pack up their cars, kids and vacation gear and head out for Memorial Day weekend, kicking off the summer road season. … Read More