5 Drivers for Moving Business Communications to the Cloud
We have all heard about ‘the cloud.’ The cloud this, the cloud that. But should you move your business communications infrastructure to the cloud? There are good reasons to stay … Read More
Robocall Mitigation Law Goes into Effect June 2021: Are You Ready?
The FCC has passed the TRACED Act, requiring all communication service providers to implement STIR/SHAKEN and/or some form of robocall mitigation within their VoIP network or otherwise be subject to … Read More
Old News and Reasons for Keeping your System Updated
Last week there was some buzz about a security flaw in FreePBX. It started with CheckPoint, and then a few outlets picked it up. One problem. It was a year … Read More
6 Business Benefits of SIP Trunking
The business world is saturated with various IP telephony solutions because of the multiple benefits they provide. One type of solution is SIP trunks (or SIP trunking), which continues to … Read More
Sangoma’s TADSummit America Keynote is Tomorrow
TADSummit EMEA / Americas, an online event, started yesterday and continues this week. The Sangoma keynote will be tomorrow. It’s purposely short and to the point, so if you have … Read More
How to Avoid a Haunted Hosted Vendor
When we were kids and we’d go trick or treating on Halloween, there were always different types of houses. The lights off at 6pm house, the full-sized candy bar house, … Read More
What Will It Be When We Go Back to the Office?
Last week was AstriCon Plan 9 (Virtual AstriCon), and while it was the best virtual event I’ve been part of (seriously!), yet another virtual event makes it seem as if … Read More
What Will the Future Contact Center Agent Look Like?
I was recently asked the question in the title of this blog when I was briefing an analyst about Sangoma. Without really thinking about what timeframe or anything like that, … Read More
4 Crucial Ways VoIP Benefits Healthcare Providers
Are you involved in running the day-to-day operations of a clinic or practice and feel like your medical office phone system has been giving you nothing but problems? If so, … Read More