CPaaS and SIP Trunks
Why does it seem that CPaaS and SIP trunking goes together, like chocolate and peanut butter (or chocolate and anything!)? At first glance, these offerings seem to be for different … Read More
![A Day in the Life of Switchvox [Video]](https://voipbusinessguide.com/VoIP/wp-content/uploads/2019/12/1466-thumb.jpg)
A Day in the Life of Switchvox [Video]
When you experience a day in the life of Switchvox, you understand how Unified Communications (UC) connects your workplace like never before. Switchvox unifies your business with your employees and … Read More
The Significance of Switchvox 7.3
A few weeks ago, Sangoma released Switchvox 7.3. In one way, it’s a typical point release like all software point releases as it brings the product forward with incremental, interesting … Read More
Customer Service Pain Points a Unified Communications Solution Can Solve
Most consumers would say that valuing their time is the most important thing a company can do to provide them with good service. When a customer calls into your business … Read More
The UCaaS Value Proposition
As I’ve written about before, the drivers for buying UC phone systems typically revolve around efficiency improvement and productivity gains. These can be realized because with all the communications ‘unified’, … Read More
What to Know about the ISDN Switch Off
Often, one technology has to be retired to make way for newer, more efficient technology. Wooden ships that relied solely on wind and tides gave way to steel ships with … Read More
The Virtualization Option for Unified Communications
Most of us understand the on-prem or cloud options when considering a new UC solution. But what about a virtualization option for on-prem solutions? That is, taking the UC software … Read More
The End of the Toshiba IP Business Phone System
It was only a matter of time before someone bought the division since it had a robust channel. And so a couple of months after that original announcement, Mitel completed … Read More
Unified Communications Virtualization Benefits
Last week, I explored why virtualization is a possibility for a UC solution and why it may be a viable option for some businesses. This week, I want to go … Read More